Increase your Google and Yelp rating

Summarize your Google and Yelp reviews, work the action items, and see whether the rating moved this week.

Sample dashboard · Morning Grind Coffee

3.6this week · down 0.4 from last week

Wait time needs attention. Put a second person on bar from 7–9 AM this week.

Needs attention

Wait time

Guests still wait 15–20 minutes in the morning rush, with only two people on the floor.

3.2 · last 14 days

Staff

The morning rush still looks short-staffed. Guests notice two people when the line wraps.

3.0 · last 14 days

Doing well

Oat milk

The restock is holding. Recent reviews are 5★ lattes, not stockouts.

5.0 · last 14 days

Cleanliness

The midday restroom check is holding. Recent reviews mention a clean bathroom.

4.5 · last 14 days

Cafe story

Oat milk is back in stock. The morning line is why this week slipped.

This week’s reviews average 3.6 (down 0.4 from last week). The oat milk restock and the midday restroom check are holding. The morning line is back in the 2- and 3-star reviews.

Wait time needs attention. Put a second person on bar from 7–9 AM this week.

How it works

Summarized reviews

Google and Yelp reviews, grouped into themes, with the lines guests actually wrote.

Action Items

Intelligent suggestions and your input tracked to ensure problem resolution

Watch your Google and Yelp rating

Every rating shows its window — this week on Home, last 14 days on a theme — so a 3.0 is never a mystery.

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Connect your shop and raise the Google and Yelp rating

  • Google and Yelp reviews, private feedback, and uploaded reviews
  • Summarized reviews grouped into themes
  • Suggested action items to raise your rating
  • Track actions and whether ratings and mentions improve