Cafe story
This week’s reviews average 3.6 (down 0.4 from last week). The oat milk restock and the midday restroom check are holding. The morning line is back in the 2- and 3-star reviews.
Wait time needs attention. Put a second person on bar from 7–9 AM this week.
Google and Yelp reviews, grouped into themes, with the lines guests actually wrote.
Intelligent suggestions and your input tracked to ensure problem resolution
Every rating shows its window — this week on Home, last 14 days on a theme — so a 3.0 is never a mystery.
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