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Staff

3.0

last 14 days

Needs attention

Low-star mentions are up

The morning rush still looks short-staffed. Guests notice two people when the line wraps.

Average rating · rolling 2 weeks

3.0

531Aug 10Sep 21Oct 26

Action items

Schedule a greeter during the 7–9 AM rush

Customers notice two people on the floor when the line wraps. A dedicated order-taker unblocks the bar and cuts the “overwhelmed staff” comments.

Suggested

Reviews

Anonymous

3★

Ordered ahead but still waited 10 mins. Staff seemed overwhelmed.

Private · 10/28/2026

Wait timeStaff

Suggested reply

Hi Jordan — thank you for writing. We’re sorry about the staffing at peak. We’re on it this week (Schedule a greeter during the 7–9 AM rush). Hope you’ll give Morning Grind Coffee another visit.

Chris B.

2★

Waited in line for 20 minutes. Only two people working during peak hours. Not acceptable.

Google · 10/26/2026

Wait timeStaff

Suggested Google reply

Hi Chris — thank you for writing. We’re sorry about the staffing at peak. We’re on it this week (Schedule a greeter during the 7–9 AM rush). Hope you’ll give Morning Grind Coffee another visit.

Open on Google

David W.

4★

Great coffee, friendly staff. Morning rush can get hectic though.

Google · 10/23/2026

Coffee qualityStaffWait time

Suggested Google reply

Hi David — thank you for writing. Glad this landed well. We’ll keep at the staff this week (Schedule a greeter during the 7–9 AM rush). Hope you’ll give Morning Grind Coffee another visit.

Open on Google

Gina L.

3★

Waited, but the extra person on bar helped.

Google · 10/2/2026

Wait timeStaff

Suggested Google reply

Hi Gina — thank you for writing. We’re sorry about the staffing at peak. We’re on it this week (Schedule a greeter during the 7–9 AM rush). Hope you’ll give Morning Grind Coffee another visit.

Open on Google

Jack O.

2★

15 minutes, two people on the floor. Peak fail.

Google · 9/15/2026

Wait timeStaff

Suggested Google reply

Hi Jack — thank you for writing. We’re sorry about the staffing at peak. We’re on it this week (Schedule a greeter during the 7–9 AM rush). Hope you’ll give Morning Grind Coffee another visit.

Open on Google

Sid H.

3★

Queue moved slowly but staff were kind.

Google · 8/26/2026

Wait timeStaff

Suggested Google reply

Hi Sid — thank you for writing. We’re sorry about the staffing at peak. We’re on it this week (Schedule a greeter during the 7–9 AM rush). Hope you’ll give Morning Grind Coffee another visit.

Open on Google

Uma K.

2★

Line out the door and only one person on bar.

Google · 8/18/2026

Wait timeStaff

Suggested Google reply

Hi Uma — thank you for writing. We’re sorry about the staffing at peak. We’re on it this week (Schedule a greeter during the 7–9 AM rush). Hope you’ll give Morning Grind Coffee another visit.

Open on Google