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Temperature

3.0

★ recent

Needs attention

Low-star mentions are up

Cappuccinos and cortados keep arriving lukewarm — flavor is fine, heat is not.

Mentions
6
≤3★
5
Open items
1

≤3★ mentions over time

≤3★Avg ★Done
Jun 29Aug 10Sep 14

Action items

Calibrate the espresso machine · serve at 150–160°F

Lukewarm drinks are a new pattern. Check group-head temperature, milk steaming, and cup preheat before the Thursday morning rush.

Suggested

Evidence

Nancy T.

4

Cozy place. The espresso could be hotter but flavor is excellent.

Google · 9/18/2026

TemperatureCoffee qualityAtmosphere

Suggested Google reply

Hi Nancy — thank you for writing. Glad this landed well. We’ll keep at the temperature this week (Calibrate the espresso machine · serve at 150–160°F). Hope you’ll give Morning Grind Coffee another visit.

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Amy K.

3

Coffee is good but lukewarm. Had to ask them to reheat it.

Google · 9/17/2026

TemperatureCoffee quality

Suggested Google reply

Hi Amy — thank you for writing. We’re sorry about the drink temperature. We’re on it this week (Calibrate the espresso machine · serve at 150–160°F). Hope you’ll give Morning Grind Coffee another visit.

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Mike R.

2

My cappuccino was lukewarm both times I came in. Disappointing because the place has a great atmosphere.

Google · 9/16/2026

Temperature

Suggested Google reply

Hi Mike — thank you for writing. We’re sorry about the drink temperature. We’re on it this week (Calibrate the espresso machine · serve at 150–160°F). Hope you’ll give Morning Grind Coffee another visit.

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Omar K.

2

Lukewarm cortado. Asked them to remake it.

Google · 8/18/2026

Temperature

Suggested Google reply

Hi Omar — thank you for writing. We’re sorry about the drink temperature. We’re on it this week (Calibrate the espresso machine · serve at 150–160°F). Hope you’ll give Morning Grind Coffee another visit.

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Kim B.

3

Drink arrived cool. Flavor was good.

Google · 8/6/2026

TemperatureCoffee quality

Suggested Google reply

Hi Kim — thank you for writing. We’re sorry about the drink temperature. We’re on it this week (Calibrate the espresso machine · serve at 150–160°F). Hope you’ll give Morning Grind Coffee another visit.

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Quinn D.

3

Cappuccino lukewarm by the time I sat down.

Google · 7/23/2026

Temperature

Suggested Google reply

Hi Quinn — thank you for writing. We’re sorry about the drink temperature. We’re on it this week (Calibrate the espresso machine · serve at 150–160°F). Hope you’ll give Morning Grind Coffee another visit.

Open on Google