3.4
★ recent
Needs attention
Complaints came back after a Done
Guests still wait 15–20 minutes in the morning rush, with only two people on the floor.
≤3★ mentions over time
Put a second person on bar from 7–9 AM this week
Peak morning line is the complaint that shows up in 1- and 2-star reviews. Cover the rush with one extra closer-to-the-counter person so drinks leave the bar faster.
Suggested
Post a “two drinks at a time” note on the bar for the rush.
Owner-added. Batching espresso drinks during the 7–9 window should cut the 15-minute waits.
Tried verbally last month; write it on the ticket rail this time.
You added
Done
Ran a 7–9 AM extra closer three weeks ago.
Tom H.
5★Best oat milk latte in Portland! Finally in stock again. Worth the occasional wait.
Google · 9/18/2026
Suggested Google reply
Hi Tom — thank you for writing. Glad this landed well. We’ll keep at the wait time this week (Put a second person on bar from 7–9 AM this week). Hope you’ll give Morning Grind Coffee another visit.
Anonymous
3★Ordered ahead but still waited 10 mins. Staff seemed overwhelmed.
Private · 9/16/2026
Sarah M.
3★Love the coffee but waited 15 minutes for a latte on a Tuesday morning. Way too slow for a quick stop.
Google · 9/15/2026
Suggested Google reply
Hi Sarah — thank you for writing. We’re sorry about the wait time. We’re on it this week (Put a second person on bar from 7–9 AM this week). Hope you’ll give Morning Grind Coffee another visit.
Chris B.
2★Waited in line for 20 minutes. Only two people working during peak hours. Not acceptable.
Google · 9/14/2026
Suggested Google reply
Hi Chris — thank you for writing. We’re sorry about the wait time. We’re on it this week (Put a second person on bar from 7–9 AM this week). Hope you’ll give Morning Grind Coffee another visit.
David W.
4★Great coffee, friendly staff. Morning rush can get hectic though.
Google · 9/11/2026
Suggested Google reply
Hi David — thank you for writing. Glad this landed well. We’ll keep at the wait time this week (Put a second person on bar from 7–9 AM this week). Hope you’ll give Morning Grind Coffee another visit.
Ben K.
4★Line moved faster than last month. Still packed at 8am.
Google · 9/9/2026
Suggested Google reply
Hi Ben — thank you for writing. Glad this landed well. We’ll keep at the wait time this week (Put a second person on bar from 7–9 AM this week). Hope you’ll give Morning Grind Coffee another visit.
Noah P.
3★Line wrapped to the door at 8. Coffee itself was fine.
Google · 9/3/2026
Suggested Google reply
Hi Noah — thank you for writing. We’re sorry about the wait time. We’re on it this week (Put a second person on bar from 7–9 AM this week). Hope you’ll give Morning Grind Coffee another visit.
Rita G.
2★Twenty minutes for a pour-over. I left without the pastry.
Google · 9/1/2026
Suggested Google reply
Hi Rita — thank you for writing. We’re sorry about the wait time. We’re on it this week (Put a second person on bar from 7–9 AM this week). Hope you’ll give Morning Grind Coffee another visit.
Sam I.
4★Quieter than usual on Thursday. Nice.
Google · 8/26/2026
Suggested Google reply
Hi Sam — thank you for writing. Glad this landed well. We’ll keep at the wait time this week (Put a second person on bar from 7–9 AM this week). Hope you’ll give Morning Grind Coffee another visit.
Gina L.
3★Waited, but the extra person on bar helped.
Google · 8/21/2026
Suggested Google reply
Hi Gina — thank you for writing. We’re sorry about the wait time. We’re on it this week (Put a second person on bar from 7–9 AM this week). Hope you’ll give Morning Grind Coffee another visit.
Paul T.
5★Espresso was dialed in. Line moved.
Google · 8/19/2026
Suggested Google reply
Hi Paul — thank you for writing. Glad this landed well. We’ll keep at the wait time this week (Put a second person on bar from 7–9 AM this week). Hope you’ll give Morning Grind Coffee another visit.
Helen R.
2★Morning line was brutal before they added coverage.
Google · 8/12/2026
Suggested Google reply
Hi Helen — thank you for writing. We’re sorry about the wait time. We’re on it this week (Put a second person on bar from 7–9 AM this week). Hope you’ll give Morning Grind Coffee another visit.
Jack O.
2★15 minutes, two people on the floor. Peak fail.
Google · 8/4/2026
Suggested Google reply
Hi Jack — thank you for writing. We’re sorry about the wait time. We’re on it this week (Put a second person on bar from 7–9 AM this week). Hope you’ll give Morning Grind Coffee another visit.
Nina S.
3★Line at 7:40 already. Commute window is tight.
Google · 7/28/2026
Suggested Google reply
Hi Nina — thank you for writing. We’re sorry about the wait time. We’re on it this week (Put a second person on bar from 7–9 AM this week). Hope you’ll give Morning Grind Coffee another visit.
Pat Q.
2★Waited 18 minutes on a Thursday.
Google · 7/21/2026
Suggested Google reply
Hi Pat — thank you for writing. We’re sorry about the wait time. We’re on it this week (Put a second person on bar from 7–9 AM this week). Hope you’ll give Morning Grind Coffee another visit.
Sid H.
3★Queue moved slowly but staff were kind.
Google · 7/15/2026
Suggested Google reply
Hi Sid — thank you for writing. We’re sorry about the wait time. We’re on it this week (Put a second person on bar from 7–9 AM this week). Hope you’ll give Morning Grind Coffee another visit.
Uma K.
2★Line out the door and only one person on bar.
Google · 7/7/2026
Suggested Google reply
Hi Uma — thank you for writing. We’re sorry about the wait time. We’re on it this week (Put a second person on bar from 7–9 AM this week). Hope you’ll give Morning Grind Coffee another visit.